Key Facts

Key Facts about the Vehicle Benefits Group Breakdown Policy with the RAC:

Payment is required for 12 months at the time of sign up.  We are unable to accept monthly payments. 

Your minimum commitment is usually for 12 months (or shorter period if selected to enable you to join your flexible benefit scheme) at the upfront rate displayed after you have told us your requirements in your application.

The agreement will normally be terminated on the expiry date, unless and until you inform us in writing or via email that you wish to continue your cover with us.

Your vehicle(s) stated within your registration are the only vehicle(s) covered by this service. Therefore any authorised driver, driving the registered vehicle will be covered.  The services will not be provided for non registered vehicles or invalid registrations.

Vehicle Benefits do not issue a membership number as breakdown cover is vehicle based.  Unfortunately, Vehicle Benefits customers do not have access to use the RAC app.

Your RAC Vehicle Benefits Group Breakdown Policy will take effect from your "Policy Start Date" until your "Policy End Date".  Please note that depending on when your policy was purchased your registration may not be recongised by the RAC for up to 2 working days after your policy start date.  In the instance of a breakdown the RAC will always offer assistance or contact Vehicle Benefits for clarification.

For full details on the terms and conditions relating to Vehicle Benefits Group Breakdown Policy, please refer to the individual service specification.  In the event of a breakdown please call RAC on the dedicated phone number in your welcome pack, along with your vehicle registration number.  

Cancellation - Please note that there is a 14 day cooling off period from the date your policy was purchased, where you can cancel the policy upon your request entitling you to a refund, post this cooling off period no refunds will be accepted.

You must immediately inform us via email ( of any change in vehicle details, noting that only one change is permitted within any 12 month rolling period.  If you need to contact the scheme administrator Vehicle Benefits please ring 03333 44 66 45 (1)

Click here to view information about compliance

(1) Vehicle Benefits Team calls are charged between 1p and 13p per minute, plus a 15p call set up fee from landlines.  Calls from mobiles are typically between 5p and 41p per minute.  Calls may be monitored and/or recorded. 
Vehicle Benefits Ltd is authorised and regulated by the Financial Conduct Authority FRN: 930648